Ever wonder if your doctor is all they could be? How many times have waited an eternity for them to arrive at the exam room only to find you feel rushed and they are perhaps not listening. In your gut, you know something isn’t right, but you get the brush off and your questions don’t really get answered. There is no follow-up…Here at Balance Point, things work very differently. You are heard, questions are answered, research is done, and we will never think you a hypochondriac.
When you come to our office there is a lot of work going on behind the scenes to make sure you have the best possible experience during your visit. For example, I am often looking up answers while you are in with the doctor. I look for research papers on PubMed, hunt for supplement contraindications, grab articles on fructose intolerance, MTHFR, yeast and high sulfur foods etc. Once I looked up all 15 of a patient’s pharmaceuticals to see if they contained lactose. Yup, I have done it all!
Having worked in this industry for a while now, I’ve learned a lot about what good care should entail. So here is my advice on questions to ask yourself to make sure you’re seeing the best possible doctor for you:
- What does the patient intake form look like? Is it easy to fill out? Then the doctor isn’t examining your whole health history. Ours takes time and a whole lot of cracking open the old memory vault. Every nugget is important — trust us!
- How much time does the doctor spend with you? Do you get to speak as much as they do? Are they aware of your health goals and interested in getting you back to the optimal health state for you? Do they individualize their approach just for you? Do they ask about your physical and spiritual state? If your brain is not aligned with your heart it is hard to heal. Our doctors have serious squirrel brain. By that I mean their brains are bouncing from one thought to another, gathering all the nuts (in this case, it is really puzzle pieces) to your health story. We have a running joke about it in the office. Think I am kidding, look for hidden squirrels while you walk around.
- Will they see you even if your problem is not in their wheelhouse, or do they tell you up front, that isn’t their area of expertise and send you elsewhere? We don’t believe in wasting your time if we aren’t the best fit. It wouldn’t be fair to you.
- Do they stay current within their specialty? When is the last time they went to a conference? Keeping tuned in and revved up is important. There is always new information to learn in a given field. Part of the thing I love about our doctors is that a normal conversation here is...well, there is no normal conversation here! It is a mind meld of solving mysteries, exploring new ideas and bouncing thoughts off of one another. They get so excited it is hard to keep up with the flow of concepts.
- Does the doctor suggest supplements and then leave the decision up to you? Don’t see a doctor who pushes supplements at you. We like to lead you in the right direction, with no high pressure sales. What is suggested is what is best for you, but if you aren’t on board, your choice reigns. However…our doctors are wicked smaht!!!!
- Do they remember you when you come back? Ask how the treatment plan went, if you have any questions or concerns, and change treatment direction if need be? Here, “tweaking” is a matter of course. No one heals at the same rate, and this is hard work. We know you have probably been to a multitude of doctors and your trust is shot. But we also know that you will come to understand that we want you to get better. Our business is definitely NOT to keep you sick! We want you to love us and leave us!!! Although you’re welcome to come visit at any time to show us how great you’re doing.
- Does the doctor walk you out to the front desk and make you feel good about your choice to be there? Ours do. Start to finish we aim to please. Follow up appointments are a suggestion. The ball is in your court. Have more questions? We are here.
You don’t feel well. You deserve and kind word and a smile. So the next time you consider an alternative route to hasten your better health, consider your options, do your homework and choose someone who has your best interest at heart. None of our doctors chose their profession because it was an easy way to get through the work week. They have compassion, a drive to help, and huge hearts.